Ethics in the value chain culture

It has played a key role in major revamping, modernization and construction projects for new industrial plants and paper production machines, including both tissue machines and paper machines.
Major groups in the sector have entrusted Indexa with the execution of large projects. Indexa offers its clients a wide range of services, such as detailed engineering, supply, prefabrication, mechanical and electrical installation and the installation of turnkey piping and metal structures.

The award of major European projects has confirmed the value and validity of the success factors that set it apart: smart organization, flexibility, quality and timeliness of interventions.
The awareness of having invested in the right way over the years has led Indexa’s management to carefully consider which aspects of its business can be improved.
To offer an even more effective service to its customers towards the concept of continuous improvement, the focus has broadened to the entire supply chain in which the company operates. The attention has turned to both ends of the chain: the end customer and its own chain of suppliers.

Ethics in the value chain culture is a concept that Indexa’s management has been focusing on. Indexa has always adopted a collaborative approach in carrying out its activities, positioning itself as a partner alongside its customers. It has taken a proactive stance in governing highly dynamic and multilateral processes involving all key actors (paper mills, machine and plant manufacturers, designers and consultants) in the search for operational and technological solutions.

The focus has been enlarged to a sustainability perspective within the supply chain. The sharing of values and principles assumes a key role in relationships, rather than merely collaborating in the search for technical solutions. Indexa has promoted a mindset focused on value creation and ethical conduct at every stage of the production process: internally, by raising awareness among the various company departments, and externally, by directly involving its suppliers in this process. This encourages experimentation, learning and innovation to find new opportunities for improvement. 

Everyone is called upon to work in synergy, sharing information and collaborating to identify and solve problems, optimize processes and improve quality, comply with standards and timelines, work safely, and respect the values and principles of sustainability.

This approach, typical of advanced sectors, has been transferred to daily operations in the paper industry. Therefore, Indexa’s offer to its customers becomes a more competitive, sustainable global service. The fundamental objective of this process is to generate awareness throughout the entire chain. Every player is called to cooperate in its entirety, acting in full compliance with laws, rules and regulations. This attitude aims to ensure that working conditions are safe and that business is conducted in a responsible, ethical manner that respects human rights and the environment. At the same time, working in close synergy with suppliers automatically generates significant benefits for the execution of the entire project, significantly reducing any operational risks.

This approach obviously requires time and resources to bring about tangible results, as well as a predisposition on the part of human resources. Culture cannot be transferred immediately from the top down. It must be shared and embraced. It requires training, awareness-raising, and the implementation of concepts in operational projects in the field in order to be transferred and incorporated into daily operations at all levels.
This is precisely the approach that Indexa is adopting in its daily practice, integrating it into projects and business processes through consistent and structured initiatives.

The contribution of all stakeholders and those involved is essential for the sharing, development, and constant implementation of a sustainable culture throughout the entire supply chain.
Indexa Company is convinced that this collaborative approach, in addition to strengthening experience and know-how, generates new knowledge and new areas for reflection and action to improve and accelerate the competitiveness of its company and its value chain.